Communications and Public Involvement for High-Impact Projects.

We help government agencies, municipalities and public institutions engage communities, build trust and exchange valuable information with clarity and credibility.

100+
Public meetings hosted for government projects

657M
Total media reach for government initiatives

81%
Social Engagement Growth

“Zaja PR engaged residents in a meaningful, respectful way and helped extend our reach to those who might otherwise go unserved.”
— Devon Marquette Kilpatrick, Economic Services Division Social Services Manager, Mecklenburg County Department of Community Resources

Ways We Partner With Government Agencies

Public Involvement Planning + Execution

Community meetings, outreach planning, stakeholder coordination and project communications.

Stakeholder Engagement Strategies

Identify target audiences, build trust, manage relationships and support complex public-facing initiatives.

Public Information

Awareness campaigns, public input, meeting facilitation, media relations, messaging and cross-channel communications.

Key Services

  • Strategic Communications Planning

  • Public Involvement Planning + Execution

  • Stakeholder Engagement Strategies*

  • Message Development for Complex and Sensitive Public Issues

  • Respectful, Relationship-Driven Community Engagement

  • Public Information and Awareness Campaigns

  • Infrastructure and Transportation Project Outreach

  • Crisis Communications and Reputation Management

  • Media Relations

  • Media Training

  • Meeting Facilitation and Presentation Support

  • Website Content Development and Updates

  • Strategic Social Media Content and Design

  • ADA/508‑Compliant Communications and Accessibility

  • Multilingual Engagement Support

  • Community Insights, Evaluation and Reporting

Our Work in Action

  • Gold Line Streetcar Phase III

    Public meetings. Digital and print content development. Crisis communication planning.

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  • University City Partners

    Multi-year public relations support for a municipal district to grow its brand and serve businesses, residents, visitors and students.

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  • Mecklenburg County Energy Assistance

    $4.3M in aid distributed with strategic outreach to targeted communities.

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  • Charlotte-Mecklenburg Police Department Climate & Culture Survey

    Identification and facilitation of diverse community focus groups. Analysis and reporting.

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